GNMTC role is to make sure that all of its employees understand that unlawful or unethical business practices will not be tolerated and also that they should strive to be professional and accountable in everything they do in their professional capacity.
Fairness: GNMTC aims to be open, honest, fair and professional in dealing with everyone, includes colleagues, associates customers and suppliers. This extends to our public communications and our reports and accounts, which we work to ensure that they are fair, accurate, timely and understandable.
Independence: Employees of GNMTC will not use their knowledge or position within GNMTC for our own private or personal advantage. We will not accept anything that could be construed as a bribe, anything that is of more than a symbolic value or that is not normal in the course of doing business.
Confidentiality: GNMTC will use information only for the purposes for which it was obtained. Shall take all reasonable steps to prevent accidental disclosure or unauthorized access to confidential information.
Professionalism: GNMTC always act with care, competence, honor and responsibility with the aim of upholding the reputation, standing and dignity of the organization.
Harassment & Bullying: The acts of harassment or bullying on ships should not be allowed. The company will deal with such matters very seriously.
Health, Safety, Environmental & Quality Policy
GNMTC ensures that Health, Safety, Environmental and Quality responsibilities are integral to the way we conduct our business.
GNMTC has developed and implemented an Integrated Management System (IMS), which has the objectives of:
- Promoting and ensuring safety and prevention of human injury, ill-health or loss of life;
- Avoiding damage to the environment and property, in particular to the marine environment;
- Enhancing customer satisfaction by determining and meeting their requirements.
GNMTC in order to pursuit the above is committed to:
- Satisfy the applicable requirements and comply with the relevant national and international rules and regulations governing the maritime industry.
- Continually improve the integrated (health, safety, environment, and quality) management system.
- Assess all identified risks to ships, personnel health & safety, and the environment and establish appropriate safeguards.
- Provide a safe and healthy work environment and ensure the welfare of the staff.
- Provide for safe practices in ship operation and establish safeguards against all identified risks by adequate contingency planning.
- Ensuring zero accidents and zero pollution.
- Ensure all employees have the appropriate training, the required skills and experience necessary to perform their jobs in safe and environmentally friendly manner.
- Provide and ensure the availability of the essential resources and support, including funding, necessary to establish, maintain, and improve the Integrated Management System.
- Use, as far as practicable, Suppliers and Contractors whose standards conform to Company’s standards.
- Ensure compliance with the applicable standards through regular and independent internal audits.
The responsibility and accountability for the performance lie with the departments’ managers and ships’ masters and with every employee.
GNMTC policies are the framework for setting and reviewing the Company’s objectives and targets and shall be reviewed annually to ensure that it remains relevant.
GNMTC policy shall be available and maintained as documented information; communicated, understood, and applied within the Company, and shall be available to relevant interested parties, as appropriate.
Risk Mitigation Policy
GNMTC faces many types of risks that could affect business objectives. We are committed to promote awareness and mitigation of these risks, to ensure that we:
- fulfil our obligations to customers, employees, stakeholders and marine industry in general, with minimum exposure to risks.
- preserve the Company’s reputation and brand values
- achieve the Company’s strategic and operational objectives, and
- ensure the Company’s sustainability.
GNMTC will achieve this by implementing processes to identify unintended or unexpected risks to our environment or business objectives which could affect our ability to achieve our strategic and operational objectives.
GNMTC will manage and report the identified risks as part of the integrated management system, audit and review the processes, and report and review changes to the identified risks as part of the Management Review.
Human Resource Policy
GNMTC recognises that people are the most important asset of the Company and that the effective planning and management of human resources is an essential part of providing quality service.
- Office-based employees to be qualified in relation to their specific job tasks and responsibilities. All positions must have a detailed job description with the minimum required education standards and experience level clearly specified;
- The maintenance of accurate employee records and effective application of the performance appraisal system;
- The provision of a training and development programme;
- Managers to adopt good management skills.
- Company’s vessels are to be manned with qualified, experienced, medically fit and competent officers and crew.
- Operating an effective Familiarisation processes, which ensures that all onboard are conversant with the Company’s IMS.
- Compliance with the crew recruitment procedure contained in the IMS;
- Ensuring that systematic plans for training and development of seafarers are in place, implemented and followed-up. Trainings shall be properly documented, recorded and evaluated;
- Encouraging individuals to improve and update their knowledge and to upgrade their certificates;
GNMTC is committed to seafarers’ basic rights including health, welfare and working conditions.
When supplying products (spare parts, materials, provisions, etc.) and services (maintenance, repair, dry-docking, etc.), GNMTC is committed to:
- managing cost to ensure that funds are available to support our mission;
- minimising our impact on the environment and maintaining the quality of our services;
- using professional and approved suppliers and dealing with them fairly.
The supply of materials and services is governed by procedures to ensure that quality, value for money and good service are obtained.
Our selection of suppliers is based on an evaluation of their ability to meet our requirements in terms of price, quality and timing.
Drug and Alcohol Policy
- The possession, use, distribution or sale of controlled drugs by employees is strictly prohibited and is ground for immediate dismissal.
- The possession, use, distribution, or sale of alcohol or alcoholic substances on the Company’s ships is strictly prohibited and is ground for immediate dismissal.
- Being unfit for work because of drugs or alcohol abuse is strictly prohibited and is ground for immediate dismissal.
- A positive test result or refusal to submit to the drug and alcohol test is ground for disciplinary action including immediate dismissal.
- The Company may require the ship staff to TESTING for alcohol and/or drugs if there is any reasonable cause to believe that they are / or have been under the influence of alcohol and/or drugs at any time whilst on board a vessel or immediately prior to reporting for duty on a vessel.
- Un- announced alcohol test will be carried regularly on the instructions of the company by the master and on the Master by both Chief Officer and Chief Engineer.
- Un-announced drug and alcohol tests will be carried out every year by a shore facility on tanker vessels.
- Pilots, office personnel, guests, contractors, vendors, and any other person on board shall be required to comply with the policy restrictions concerning use, possession, distribution, and sale of alcohol and drugs and shall comply with provisions regarding searches. Those who violate the policy shall be sent away from the vessel and may be denied future access.
- In compliance with the Company Rules regarding Alcohol onboard all vessels shall be declared as “DRY VESSELS”
It is the policy of GNMTC to provide a secure working environment, by establishing and maintaining the required security measure to prevent unlawful acts against ships, which endanger the safety and security of persons and property on board Company ships.
The company realizes the importance of social media as a forum for employees to publish their opinions and ideas.
Where the policy provides guidance for GNMTC employees the use of social media, which should be broadly understood for the purposes of this policy to include blogs, wikis, microblogs, message boards, chat rooms, online forums, social network platforms, and other sites and services that permit users to share information with others in a contemporaneous manner.
In a way that is appropriate to the particular circumstances, workers onshore/offshore are required to follow certain rules when publishing an article and/or pictures related to the company or any ship owned by the General National Maritime Transport Company, as the materials published on the Internet may affect the reputation of the company and/or customers and at a time when the company welcomes the participation of the public through social media as the company has adopted this as a strong opportunity for development and interaction, at the same time the company is obliged and has the full right to block any comments and interactions that are inconsistent with GNMTC policy; and especially the following principles apply to professional use of social media on behalf of GNMTC as well as personal use of social media when referring to GNMTC including but not limited to :
- GNMTC shall not be made liable, under any circumstances, for any errors, omissions, loss, or damages claimed or incurred due to any of your postings in social media forum unless explicitly authorized by the management/media office.
- Use of GNMTC Logos/Trademarks/Copyright materials is prohibited without explicit authorization.
- A post/article, etc.…may cause a threat to cyber / information security.
- Violation of public morals.
- Violate privacy.
- Insulting or defaming others.
- Promoting destructive ideas.
- Violates the laws and regulations in force in the state or company.
- Violate freedom of opinion and expression.
- Spreading racism based on religion, race, or color.
- Comments and posts that violate any legal rights or intellectual property rights.
- Spreading false and unreliable information.
In the event of any of the aforementioned or similar violations, the employee exposes himself to legal accountability, as the company will take the necessary action regarding it, according to the legislation in force in accordance with the Personnel Affairs Regulations approved in this regard, and the company is committed to the right of exchange views on the basis of respecting the opinion and the other opinion aimed at development and upgrading of the services provided by the company.
General National Maritime Transport Company understands and recognizes the importance of “information” to its business operation and success; hence it is committed to safeguard the information, maintain privacy and adapt secure information security practices to provide its customers, stakeholders, business partners, and employees a secure information processing environment. The Management of GNMTC committed to continuously manage risk to its information at an acceptable level through the implementation and maintenance of an effective Information Security Management system that fully comply applicable laws and regulation of the maritime industry.
GNMTC takes a holistic approach to information security, implementing a multi-layered defense security strategy where network, operating system, database, and software security practices and procedures complement one another with strong internal controls, governance, and oversight. These measures, which are generally aligned with the ISO/IEC 27001:2013 standard, govern all areas of security applicable to services, including physical access, logical access, input, transmission, storage, enforcement, etc., for both Information Technology and Operational Technology Systems.
It is the policy of GNMTC to prohibit unauthorized access, disclosure, duplication, modification, diversion, destruction, loss, misuse, or theft of this information. In addition, it is the policy of GNMTC to protect information belonging to third parties that have been entrusted to GNMTC in a manner consistent with its sensitivity as well as in accordance with all applicable agreements, regulations, and law.
- Information and information processing systems shall be used in a manner that supports the strategic goals and objectives of GNMTC.
- All critical information, information processing systems, and ship operational systems shall be identified, valued, and classified to ensure adequate protection.
- All risks related to information, information processing systems, and ship operational systems shall be identified and mitigated on a timely basis.
- Employees and non-employees who interact directly with GNMTC information and systems shall adhere to the information security policies, procedures, standards, guidelines, etc. approved by the management of GNMTC.
- Information and corresponding systems shall be managed and handled in a secured manner to avoid any loss of confidentiality, integrity, and availability during its creation, storage, processing, transmission, and disposal.
- Information, information processing systems, and ship operational systems shall be accessible to the authorized users as per their business needs.
- Information, information processing systems, and ship operational systems shall be physically secured from any loss of confidentiality, integrity & availability.
- All information security incidents shall be reported and managed in a timely manner.
- Continuity Plans shall be defined, implemented, and tested adequately to ensure the availability of information and information processing systems during any emergency.
- Information security posture shall be continuously reviewed and improved to ensure continuous adherence to this policy.
- Adequate emphasis shall be placed on personnel security including personnel screening, security awareness, and enforcement of disciplinary actions.
- Use Cybersecurity best practices and recommendations for the marine industry.
Company objectives are to:
- Provide security procedures and practices for ship operations to protect the security of the ship, ports, and the wide community.
- Establish safeguards to reduce the risk to crew and port personnel on board Company ships.
- Improve the security skills and awareness of Company personnel ashore and on board ship.
- Prepare contingency measures for emergencies relating to possible security incidents.
These objectives will be achieved by
- A Ship Security Assessment and a Ship Security Plan specific to each individual ship.
- Comprehensive training for Company personnel.
- Actively promoting security awareness amongst Company personnel.
- Regular documented reviews and internal audits of security procedures and plans, in order to allow for constant update and improvement to the plan.
All employees are expected to comply with the required procedures within the Ship Security Plan and should be familiar with the relevant security duties required of them and the measures required to protect the ship from any unlawful act.
The Company shall ensure that the Company security officer, the Master, and the ship security officer are given the necessary support to fulfill their duties and responsibilities in accordance with Chapter XI-2 of the 1974 SOLAS Convention and ISPS code.